“An organization’s ability to learn, and translate that learning into action rapidly is the ultimate competitive advantage” – Jack Welch, xGE CEO
Training Topics: EZ, Up-to-Date, Weak, Productive, Consistent, Inefficient, LosTime + $$$, Turnover, Supervision, Reputation + Subjects for Training.
The Myth among startup & small businesses is that the cost of training employees isn’t worth it. So, they rely exclusively on On-the-Job training or maybe outdated Work Instructions, to teach their employees how to do their jobs.
Continuous Learning. The truth is, having an employee Training program means your workers are consistently learning new or refining skills that improve productivity, reduce mistakes, build confidence, and create a better work environment. An investment in your employees’ skill sets is an investment in your company and supports the truth that when employees get better, quality gets better, the company gets better, profits get better & customers get happier. Win, Win, Win !!!
Motivation. Having dedicated Training programs in place makes employees feel good about the work they do and feel valued by the company they work for. The lack of proper training and an under-developed sense of value can contribute to low employee morale and, ultimately, to employees looking for work elsewhere.
Here are 14 Reasons you should have an employee training program in place.
- Your life will be made Easier. This is a bit selfish, but it is true. If your staff are well trained, you or your managers will be able to delegate and leave them to do their work without worrying that they may not be doing it right or wasting valuable time & resources on having to supervise under-trained employees.
- You can keep up-to-date with New Technology. As technology is always changing, it pays to keep your staff trained in all the latest innovations so that they – and your business – don’t get left behind your competition.
- Un-trained Employees = Un-Sure, In-secure Employees
Employees who feel inadequate, un-supported, or un-qualified are insecure. They are not satisfied in their work (not knowing all they need), which will cause them to under-perform, make mistakes & care less about their work performance. Insecure employees cost businesses valuable time & money.
- Training addresses Weaknesses
Most employees will have some weaknesses in their workplace skills and a training program allows you to strengthen those areas the employee needs to improve. A training program brings all employees to a similar level of skills & knowledge + will expose unsure employees company who rely on others to pick up their slack. Providing a consistent Training program creates a cohesive team of employees who can take over for one another -as needed – without constant help & supervision from managers.
- Untrained Workers are less Productive
Employees who have not been fully trained cannot be held accountable for info they haven’t been taught, leaving room for mistakes & poor performance. Employee productivity will increase when a training program is implement. Increased efficiency in processes ensures the quality of work, meeting deadlines, competency, & employee confidence, that will improve the business operations and its profits.
- Training creates Consistency
A well-designed training program ensures that employees will be consistent with the company’s procedures and everyone will be aware of the expectations within the company. Accountability to policies & procedures brings a feeling of fairness to the workplace and employees’ performance will increase when policies are upheld. Increased employee performance = increased profits for your company.
- Untrained Workers are Inefficient
When employees are not properly trained to perform their tasks properly, it takes them longer to do the work, costing the company time, money, & flustration. Workplace morale is affected when you have poorly trained employees who are self-starters working with employees who are not. Team “cohesion” is an asset to the company, whereas team “division” is a liability.
- Lost Time/Money due to Mistakes
When an untrained worker makes a mistake, the time & materials used are lost + the work still has to be redone. Training can be help reduce the impact of employee mistakes and allow for faster recovery.
- Training reduces Employee Turnover
Most employees view a good Training program as an additional company benefit. Employees are more likely to feel valued, if they feel like you have invested training in them and are less likely to look for another job, cutting down on recruitment costs due to staff retention.
- Reduced Supervision:
An employee needs to be supervised when he works. When the employee has got sufficient training, the amount of supervision required is less as mistakes are reduced or eliminated. This reduces the work-load of the Supervisor.
11. Less Risk of Legal & Regulatory violations
All businesses are subject to these requirements. Violating these laws or regulations can cost businesses significant time & money. In extreme cases, cost fines or force them out of business. Businesses that train their employees in legal & regulatory compliance are much less likely to run afoul of the law and are – thus – much less likely to experience the negative financial impact of unnecessary violations.
- Insufficient employee Training can result in Lost Customers
Untrained employees can cause many of the mistakes and those mistakes & inefficiencies can cause your business to lose customers. That is the worst possible scenario, because customers expect competency.
- There will be less Accidents. Proper training schedules, particularly in industries susceptible to work-related accidents, will decrease the chance of incidents occurring. Your staff will be safer when they know what they are doing and how to act when things go wrong.
- Training enhances Co. Reputation
Having a strong & successful Training program helps to improve your reputation as an employer – making your company a goal for top talent who seek out opportunities to use their skills & learn new ones. Ongoing training of satisfied & inspired employees generate more creativity & new ideas that can take your business to a new level.
Summary/Comments: Employee training programs may seem to cost money and wasted time that can walk out the door if the employee decides to quit. However, the extra cost of having poorly-trained staff shows the importance of having a well-designed, efficient & continually updated Training program for your employees. Developing & implementing a continuous, effective, & inspiring training program will increase your employees’ satisfaction, production, performance & ultimately – your company’s profits. $$$
Typical Topics of Employee Training
- Communications: The increasing diversity of today’s workforce brings a wide variety of languages & customs that need to be shared.
- Computer Skills: Computer skills are becoming a necessity for conducting all tasks.
- Customer Service: Increased competition in today’s global marketplace makes it critical that employees understand & meet the needs of all customers.
- Diversity: Diversity training usually includes explanation about how people have different perspectives & views, and includes techniques to “value” diversity.
- Ethics: Today’s society has increasing expectations about corporate Social Responsibility, so establish Core Values.
- Personal Relations: The increased stresses of today’s workplace can include mis-understandings & conflict. Training can help people to get along better in the workplace.
- Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, ISO, Benchmarking, etc., require basic training about quality concepts, guidelines & standards for quality, etc.
- Safety: Safety training is critical where working with heavy equipment , hazardous chemicals, repetitive activities, etc.
- Sexual Harassment: training usually includes careful description of the organization’s policies about sexual harassment, especially about what are inappropriate behaviors.
from Employ Handbook, RecruiTimes & MgtHelp 10/19 enhanced by Peter/CXO Wiz4.biz
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