21 Ways to Get More Customers in 2021

Try: Email List, eBook, Content Upgrades, Landing Page, Google Ads, Online Course, Email Series, Customer Referral, Promotion, Testimonials, S/Media, Virtual Conference, Webinar, Live Chat, YouTube, Members-Only + Brain-Storm.

In this post, we’re going to explore the best ways. First, we’ll take a look at the most powerful techniques / strategies to start employing in this unusual business climate. These strategies will start reeling in new customers right away, even in this new / unique economy. For 2021 we’ll show you 21 fresh, specific & current-world ideas that will help transform your Marketing plan into one that will super-charge your bottom line in 2021. With all that buildup, this better be good. Tell me what you think.

A. 20-21 Specific Ways to get more Customers in 2021

1. Focus on Building your Email List

There’s a reason why we’re highlighting Email list building in this article. The reason is because 2021 is the year to make it the #1 weapon in your marketing arsenal. If you haven’t noticed, it’s gotten more difficult to get attention on the S/Media giants. Even if you’ve build a following of tens of thousands of S/Media subscribers, the platforms simply don’t allow your posts to get much traction or visibility without paying for promoted posts. This is why direct communication with your customers is becoming more important that ever. So if you haven’t already, seriously consider implementing a Popup Email list invite into your website. Make the Popup fun and your Email list worth signing up for. How do you do this? Focus on the quality of the content you’re sending out. If you don’t like writing, look into hiring a cost-effective Freelance writer.

2. Write an eBook

You don’t need to be Shakespeare to write an eBook. In fact, a good eBook doesn’t need to be long or complicated at all. All you really need to do is compile your expertise & knowledge on one specific, industry-related subject and create a downloadable PDF.

Then, give your eBook report away for free to every new Email subscriber. To execute this plan, use one of the best WordPress Download Manager plugins that will easily automate the process.

3. Install a Content Upgrades Plugin to Share your eBook

Now that you have your eBook ready to roll out, install a WordPress content upgrade plugin to share the eBook with your prospects or customers. If you haven’t heard of a content upgrade, it a unique & impactful kind of Email opt-in that’s created for specific pages or posts. When a customer provides you with their Email address on a specific page, they’re offered an eBook download that’s related to the page or post.

4. Publish a Landing Page

Converting site viewers into customers requires impactful Landing pages. Your landing pages are meant to drive conversions, not drive you crazy. With a WordPress Landing Page plugin, you can quickly create Landing pages that bring in more new customers & drive profits up. Best of all, you can focus on content and not on any design headaches.

5. Google Ads

When’s the last time you ran a new Google Adwords campaign? Keep in mind that the campaigns that worked in 2019 and 2020 probably aren’t going to continue working in 2021. Re-consider your approach to Google Adwords. Then, spend a few weeks using a modest budget to run & track the results of each new campaign. Scale up the new ideas that work. Refine or scrap the ones that don’t.

6. Write New Articles for SEO

Great content is only great – if people actually see it. After all, if the Great American Novel never received any distribution, the content would have never been consumed by millions, no matter how good it was. Because of this, it’s important to intentionally go after new keywords that are relevant as we go thru 2021. Work to tailor your content around these new keywords in a way that fits the context of your content & business model. What you’re really after here is getting the largest volume of new readers possible. Then, use your site’s sales funnel to convert them into new customers.

7. Create an Online Course

Almost everybody knows something that other people can benefit from. You are no different. Setting up an Online course that features your personal expertise isn’t as difficult as you might think. It can also turn into one of your most profitable revenue sources. Tools like the best WordPress LMS plugins can help you get started.

8. Start an Email Series

People enjoy a good series of almost anything, as long as it’s something that they can look forward to receiving. Consider putting together a months-long Email series that delivers tip, tutorials, product reviews or anything else relevant you can think of. Then, set a schedule to deliver each new part of the series to your Email subscribers on a regular schedule – so they look forward to it.

9. Launch a Customer Referral Program

This is one of the quickest ways to get more customers in 2021. People everywhere are looking for deals and sharing them with their friends & family. There are several different WordPress plugins you can use to launch a Customer Referral program and take advantage of this trend. Just make sure that the one you choose gives you a lot of creative flexibility on the referral programs you’ll be able to run.

10. Run a Limited-Time Promotion or Coupon

Don’t be afraid to set short deadlines on your coupons and promotions. In fact, some of the most effective promotions have the shortest shelf life & deadlines. Beyond bringing in new customers, limited-time promotions & coupons are sure to improve your cart abandonment rates as well.

11. Update Testimonials

In 2021, Customers require social proof before they decide to spend their hard-earned money. Because of this, the first place many buyers look on your website is your user testimonials. Allocate several hours per month to update your customer testimonials to some fresh faces. Then set a reminder to do it again at the same time each month moving forward.

12. Increase Social Media Presence

S/Media has turned into a tricky endeavor throughout 2020. While it’s become increasingly political, more & more people are looking for an escape from the politics and want fresh content on their S/Media pages. This means that it’s time to increase your S/Media presence with a new approach that gives readers and potential customers a much-needed escape from the noise of 2020.In the end, this will translate to more loyal customers & increased sales.

13. Speak at a Virtual Summit / Conference

Virtual conferences & Summits have become the norm in 2021 – partly because of the pandemic. Start looking into some industry-related Virtual conferences that would benefit from your expertise. It’s a great way to network and get the word out about your business in our increasingly virtual world.

14. Host a Webinar

You’ll want to schedule your Webinar several weeks in advance. Then, send regular reminders to your Email list and feature a signup form on your Website. You can change a small fee for the webinar (if you are or becoming well known), or simply use it as a way to further build your brand.

15. Implement Live Chat on Your Website

If you think that customer service has gotten increasingly worse since the beginning of Covid, you’re not alone. This is the perfect time to enhance your Customer service by implementing a live chat function on your site. If you don’t have time to man the chat by yourself, you can outsource it for a very reasonable rate. But you get first-hand feed-back if you host it yourself.

16. Publish a Video to YouTube

It’s time to get serious about Video marketing in 2021. This is the type of content that people are now looking for, and it offers an entirely new source of SEO, traffic & customers to your business. There’s no need to over-think or over-produce your first video. This is all about trial & error until you find your perfecto scenario. Best of all, it’s actually fun to start a YouTube channel and watch it grow.

17. Refresh your Website

Look at your site as though you’re looking at it for the first time. Then as yourself these two questions:

How is it helpful to potential customers?
How does it showcase your product or service?

The answers to refreshing your website are in those two questions.

18. Implement Cart Abandonment Emails

Abandoned carts are all-too-common and equally frustrating. This is the year to take advantage of abandoned carts by implementing an abandoned cart Email strategy. There are several Plugins that can help you get started. Research it !!!

19. Add a Members-Only Component to your Website

Members-only site areas can be accessed behind membership walls that require a login or paid membership. For customers, this protects their content, digital downloads, and allows them to access member-only content. For you, it can increase revenue through membership fees, increased customer engagement, and help you build your Email list.

20. Reach Out to Previous Clients or Customers

Prior customers are much easier to convert into new sales than are brand new customers. Find a list of past customers who haven’t ordered from you in awhile. Then approach them with a fresh Email message and exclusive offer.

21. Brain-storm for new Ideas

Nobody knows your business better than you. And no time in history is changing as quickly as the world is changing today. Spend some time Brain-storming. Really focus on dreaming of what you want your future to look like. What do you want your business to be in the New Year and beyond? Think, research, but remain open minded. The best ideas come to us – only when we’re ready to receive & act on them.

B. 4 bonus Strategies you need to have a Successful “Customer-Catching” Web (site)

To find new customers, the two things you need to know are: 1) where they are & what they’re “hungry” for. These strategies will help you find the answers to both of these key questions.

1. SEO & Traffic

Spotting new industry-related Keyword trends while producing powerful SEO content that reflects these trends continues to be more important with each passing year. Businesses that don’t actively stay on top of SEO trends risk falling beyond and losing serious amounts of traffic in 2021.

1a) Keyword Research

How much time do you spend doing Keyword research within your industry? For many business owners, Keyword research has been an after-thought for years. However, this is the year to take a fully qualitative approach to Keyword research.

1b) Competitor Analysis

What new trends have your competitor’s spotted that you haven’t seen or noticed yet? How closely do you follow your top 5 competitors’ marketing campaigns, sales, promos & new product rollouts? Fully analyzing competitors isn’t meant to turn business into a game of copycat. Rather, it triggers ideas & helps you spot trends that will keep you ahead of the competition. Make sure you’re signed up to your competition’s Email lists and are following their S/Media pages closely.

1c) Writing SEO Content

There are few better ways to get more new customers than by producing current SEO-based content that provides them with value. set aside 3-5 hours each week to put together content on the subjects you’re most familiar with. Use your Keyword research to tailor those posts in a way that will ensure the best search engine placement. If you absolutely cannot (or don’t want to) do the writing yourself, consider hiring a professional freelance writer that will produce original, SEO-targeted content that will appeal to an entire world of new customers.

1d) Tracking & Reporting

How closely do you research how your new content performs? When you see a spike in site traffic with one particular new piece of content, what are the reasons? Furthermore, do those spikes in traffic directly translate to an increase in orders? Are most of those orders new or repeat customers? Why did that particular article drive a 12% increase in sales when last week’s article only drove a 3% sales increase? When we start looking closely at these questions, then finding their answers in our tracking & reporting, we unlock the gates to potential new customers.

2. Generate New Leads by Focusing on your Email List

Email marketing remains the best ROI of any other Marketing technique. In fact, Email Marketing pays you back – on average – about $44 for every $1 you put into it.

2a) Start Offering real Incentives

Unless a customer is absolutely in love with your product or service, they probably aren’t going to sign up for your Email list without a genuine incentive. Effective incentives should have a lot of perceived value, though not cost you much (or anything) to fulfill. Some incentives that really help build your opt-in email marketing list are:

Downloadable checklists & eBooks
Free Shipping on the first order
Substantial one-time product Discounts
Free product Support for one month

In other words, your customer gets something of value for free immediately after joining your email list. Of course, you need to have a seamless way of capturing Email signups that is 100% automated and makes it as easy as possible for your users. Spend some time exploring the WordPress plugin repository for Email signup plugins. You’re sure to find a free solution that’s easy to use. Most Email Marketing services, such as Constant Contact, offer these types of integrations as well. As for those Popups we all know & love (heavy sarcasm?), they really do work when you want to get serious about building your Email list. Yes, they’re annoying. But in today’s online environment, most users expect them.

3. Email Marketing

Once we’ve collected more Emails, then what’s the plan? Like every other aspect of Marketing, figuring out the right time to start your Email marketing campaigns will take experimentation & testing. This will require a data-driven Email marketing approach. Once you’ve uncovered the best times to send out Emails – such as welcomes, initial offers, content-only & follow-ups – set up an automated series of these Emails for all new customers, based upon the segmentation of customer data you’ve compiled. Furthermore, the content of your Emails is extremely important. Remember to always have a direct purpose & a call-to-action (CTA) on every one of your Email sent. Don’t forget, CTA buttons really do work. Finally, consider having one Email sent per week (or per month, depending on your schedule) to be done manually. This can be used for things such as upcoming events or schedule-driven announcements.

4. Promotions & Coupons

The current economy is a challenge for most people. This challenge, in all likelihood, includes your customers. Because of this, promotions, coupons, discounts & freebies have become more important than in the past.

4a) Discounts, Coupons & Freebies

Now is a great time to start re-thinking the idea of discounts, coupons & freebies. Unfortunately, it’s no longer enough to put a 25% coupon code on your website and hope to draw in new customers. In today’s competitive online retail environment, these simple coupons just don’t get the attention they used to get. There’s an over-whelming number of these offers flying around every day. Instead, think more along the lines of freebies that customers can earn. In other words, instead of offering a 25% off coupon or free shipping for orders over $100 (an incredibly common offer), offer free shipping on all orders that also qualify for a ”free” product give-a-way. Then, as your customer is shopping on your site, they know that they need to reach $100 for free shipping and a free product of high perceived value. In reality, both of these offers have the same impact on your bottom line. But the second offer has a more powerful psychological effect because it drives the new buyer to reach a spending goal in order to receive two freebies -instead of just one. They were already going to get 25% off just by using the coupon code. When running special offers like this, it’s important to set urgency by making the offer available only for a limited time. Then highlight the details of the offer on your site so that new customers won’t be able to miss it.

Conclusion: Turning the Economic Downturn & into your Personal Upturn !!!

If we turn on the news or look at a lot of things going on around us now and in the past year, it can be a little scary. After all, most of us have never experienced a sudden worldwide economic downturn so quickly as we did in 2020. And while we don’t each have a lot of individual control over the course of the economy as a whole, we do have control over the course of our own lives & businesses. Starting with what we’ve discussed in this article, let’s each individually (& collectively) turn 2021 on its head and make it the best year yet. We can’t be the only ones who believe that “The best is yet to come !!!