Best Quotes about Cust Service ‘14a
compiled by Peter/CXO Wiz4biz 1/14
“We only have one Boss – the Customer. S/he can fire anybody from the CEO to the Cashier to the Greeter, by spending their $$ some where’s else” – Sam Walton, Walmart
“Your most unhappy customers are your greatest source of learning. If you listen to them” Bill Gates, MicroSoft
“When ever a Customer enters my store, I’m not in charge. The Customer is the King. If I haven’t prepared for them, I, myself could be de-throned”. John Wannamaker, the founder of modern Advertizing & a pioneer in Marketing
“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful force for growing your business” – Jeff Bezos, CEO Amazon.com
“You can have every thing in life you want, if you just can help enough other people get what they want”. – Zig Zigler, famous Motivational Speaker
“The more you engage with your Customers, the clearer things become of what they want and the easier it is to determine what you should be doing” – John Russell/CEO, Harley Davidson Motor Cycles
“In the end, the customer doesn’t know, or care, if you are small or large as an organization. She or he only focuses on the usefulness of your Product or Service” – Giorgio Armani, Fashion Designer
“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away” – Doug Warner/Sr VP, HP
“People spend $$ when & where they feel good. Create that environment and they’ll make you highly successful”. Walt Disney, Disney Parks, Movies, etc.
“Customer Service isn’t just about satisfaction, it’s about making the Customer feel you “really” care and will do anything to make them happy”. Michael/ CEO Dell Computer (who started in his College Dorm room)
“There is a spiritual aspect to our business – when we give, we receive – when a business does something good for somebody, that somebody feels good about them and patronizes them more” – Ben Cohen, Ben & Jerry’s Ice Cream
[ Many more Quotes continued in Premium Content ]