Compiled by Peter/CXO Wiz4.biz 3/13
You’re busy and you know you should delegate, but you don’t make the time to train them. Besides, you’re not sure they can do it as good as you.
What are the Advantages? Reduce your workload, so you can focus on the things of higher priority, you can be less anxious about this if you know, it’s getting everything done & you can concentrate on the important things only you can do. How can you do this?
1. Get to know your Staff. Create a matrix of where they’re Talented & un-Talented. Find out what they’d like to do? Are they ready for more responsibility? Where do you think they will do an outstanding job?
2. Which of their Talents could you use, to help you? Who matches up best? Who requires the minimum training? Who needs to get the experience? What are the long-term benefits of each candidate? Verify your tentative selection with a superior, mentor, advisor, consultant, as appropriate.
3. Which Tasks do you want to Delegate? Keep the ones you like to do. Delegate those you are weak in or are boring to you. These may be the ones that others enjoy very much.
4. Let people know about your Decision. Plan a response to anyone who may be adversely affected (ie, someone that may be disappointed with this decision). Inform your Superior, so they know the task is going to get done. Let your Staff now at a Staff Meeting, so they know “why” you’re delegating. Brief all those that are affected. Confer with Customers, so they aren’t surprised and assure them that they’ll still get the same level of service that you gave them.
5. Communicate your Expectations clearly to the person delegated. Draft a Memo – which is like a Contract – that describes the duties, tasks, deadlines, reporting (ie, all that is included & excluded). Have them review Memo to accept as-is or modify. Once approved, have them sign, to show their acceptance of the responsibility and commitment to perform what is expected. Issue to Superior, Delegated and other appropriate people.
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