from “Management for Dummies” 2/14 enhanced by Peter/CXO Wiz4biz
To make your Employees feel as good as your Customers, here are 10+1 Tips to follow:
#0. Mentor for each Key Employee, so that they get close to each other, and Key “E” will open up and the Mentor can advise them on most everything.
#1. Backup for you at meetings when you don’t absolutely need to be there. They’ll get experience and will give you a report afterwards – including their contribution.
#2. Assign to a Project Team, so they get experience contributing to a Team, discussing & negotiating issues.
#3. Give them more Responsibility when they have proven they can handle what they’ve been given. It’ll help them to grow.
#4. Assignments. When possible, allow them to choose, so they can do what the like most and they’ll be the best at it.
#5. Field Experience. If they haven’t already been, take a key Employee with you when you visit a Customer. They’ll see the Product / Service in the “real world” and how it meets the Customer’s needs. The Customer may also share ideas for improvement or future products for their future needs.
#6. Internal Training – to provide opportunities for them to learn & grow thru General & Specific Training to help them be more efficient, & effective. Pay for “relative” outside Training, if they request.
#7. External Education. Send them to Seminars & Workshops on topics specific & general – applicable to the industry & their jobs. They’ll learn & pass it on to others.
#8. Sharing your Key Employees (who have unique expertise) with other Depts/ Functions or even other companies (ie, Customers, Alliance Partners) – to meet their needs, gain experience and broaden their understanding.
#9. Give ‘em Time to pursue & develop any idea (up to 20%), they may have – even tho’ you may think it has no merit. They may happily prove you wrong.
#10. Let them “Companion” with you – periodically (ie, monthly or quarterly) – for half or full day, so they can see what you do (a Training & Recognition) and have a broader understanding.
Comments: Is there anything else you can think of to Develop your Employees?