from Software Advice.com 7/13 enhanced by Peter/CXO Wiz4biz
* Why CRM? Customer Relationship Management SW is the strongest and the most efficient approach in creating & maintaining relationships with customers. CRM is not only pure business, but also ideally, strong personal bonding between people. Development of this type of bonding drives the business to new levels of success. Once this personal & emotional linkage is built, it is very easy for any organization to identify the actual “needs” of customer and help them to serve them in a better way. It is a belief that more the sophisticated strategies involved in implementing the customer relationship management, the more strong & fruitful is the business. Most of the organizations have dedicated world class tools for maintaining CRM systems into their workplace.
How to Pick? Define what you want a CRM to do. Then measure these top CRM Software companies below to what you want.
#1 SalesForce (4.5) is the market leader among cloud-based CRM providers. They serve a wide range of industries & business sizes. Because the system is Web-based, users can access this powerful solution anywhere with Internet access.
#2 Sage ACT with more than 25 years experience, (2.0 of 5) is one of the most trusted CRM providers among small & medium-sized businesses worldwide. This tool makes it easy to manage calendars, contacts, workflow & much more.
#3. SalesLogix [NR] provides a complete view of contacts & interactions across user organizations. This CRM to increase efficiency as users identify prospects, deliver care, acquire customers & manage relations.
#4 CampaignerCRM is an affordable solution that integrates Email marketing with CRM, so your sales team can close more deals, faster. C/CRM offers sales forecasting, social integration, mobile access, workflow management, conferencing & more.
#5 InfusionSoft is built for small & medium-sized sales and their marketing teams. IS offers tools for managing customer relationships from contact to conversion. They serve users in a variety of industries from health care to hospitality.
#6 NetSuite CRM+ provides a breadth of features for increasing sales, marketing & support efficiency. Managers can closely monitor performance & forecast future sales, while fine-tuning processes for maximum efficiency.
#7 GoldMine. Over 1,000,000 business owners depend on GM for their CRM needs. This robust system is known for its user-friendly interface & flexible features – perfect for customer service & marketing teams in any industry.
Comments: Give us your Feedback on the CRM system that you use.