Compiled by Peter/CXO Wiz4.biz 6/13 “It’s not what you know or who you know, it’s who knows you” What is Schmoozing? Getting to know a person, so you can figure out what favor you could do for them, because you might want a favor later. 1. Mingle – Face-to-Face, because …
Compiled by Peter/CXO Wiz4biz 6/13 12. Picking an Outside Trainer. Get their experience & credentials. Have they written a book? Check 3 References. If a major Training, ask for a mini-presentation as an Audition (especially if there are multi-candidates). Are they cooperative in “tailoring” their basic training to your needs? …
Compiled by Peter/CXO Wiz4biz 6/13 Employee knowledge is the Resource that will make or break an organization. One of the most important ways of achieving this is thru Training. Before you invest a lot of $$$ in training, take the following steps to assure you get the most out of …
Original Premise of Power: “It’s better to be ‘feared’ than ‘loved’.” Compiled by Peter/CXO Wiz4biz 6/13 Power 1.0 = Muscle & Weapons BC thru WWII warfare (and most of it “un-fair” to the Victims) to Terrorists Power 2.0 = Market Share, $$$, Coercion in business Monopolies (or near M): AT&T …
How to end Self-Sabotage & Stand-up for yourself !!! Authored by Three (3) foot Sean Stephenson 4/10. Reviewed by Peter/CXO Wiz4biz Sean, a PhD and licensed Psycho-Therapist (he’s completing a second PhD in clinical Hypnosis), discusses what he learned from his hardships growing up. Lesson 1: Born to Kick ‘But’: …
How We Look Without Seeing, Forget Things in Seconds, & Are All Pretty Sure We Are Way Above Average !!! And why we often “make” Mistakes, when trying to “understand” Mistakes !!! from a book by Joseph Hallinan. Enhanced by Peter/CXO Wiz4biz 6/13 Why Mistakes? Frankly, until reading this book, …
from Linked IN 10 June 13 enhanced by Peter/CXO Wiz4biz What is Confidence? Confidence is not bravado, or swagger, or an overt pretense of bravery. Confidence is not some bold or brash air of self-belief or conceit directed at others. Confidence is a natural expression of self-assurance in your ability, …
Community is one of the best Resources for Sales, Support, Feedback & Evangelism. A good Community can get you significant Sales & Acceptance + boost the morale of your Business. Your Community’s continuing purchase & support will help ride out the hard times in the market. It also provides a …
compiled by Peter@ Wiz4.biz 4/13 Managers & Owners sometimes have to be like Solomon to help resolve disagreements. The following info will give you some guidance. A. Prevention. Establish a Strategic Plan to clearly define your Vision & Goals + an Action Plan to accomplish it. Assign responsibility to each …
by Jayne Kowal in eZineArticles.com 5/13 enhanced by Peter/CXO Wiz4biz It is not enough to have Business Goals & Strategies related to providing an excellent customer service experience. It isn’t even enough to have a philosophy of “Service excellence”. While these are foundations, service is about interactions & execution, every …
Wow them with a delightful Demo – Prospects, Investors & the Press – so they’ll be impressed) !!! Compiled by Peter/CXO Wiz4biz 5/13 1. Have a Worthy Subject – a good Product or Service, that works and you can be proud of + has some fantastic features. 2. Bring Backup …
Compiled by Peter/CXO Wiz4biz 05/13 What is Mentoring? Advice from (usually), a Superior, higher-ranked person with experience in company – to a new employee. It is one of the oldest & best motivators, partly because those mentored know someone cares, but also they learn a lot in starting at a …
Compiled by Peter/CXO Wiz4biz 05/13 for Managers & Minors, Proprietors & Psychiatrists 1. Stay Cool when others are angry and lose their heads. You have control over your emotions, do not lose them! If there is a “no show” of your annoyance, you’ll doing measurably better without regret than an …
Strategies from Authors of this book, George Lucas & Don Hutson, to reach better agreements. Enhanced by Peter/CXO Wiz4biz 06/12 It’s Tuff. Even the most seasoned business professionals encounter negotiation scenarios that make them want to run for the antacid. Now is a great time to re-invent how we view …
(for Managers & Owners) 03/13 Compiled by Peter/CXO Wiz4.biz 1. Advantages of Questions: Deflect anger & hostility. Help you clarify issues to change it from confusion. Helps you get to the Root Cause. Shows you care. Can harmonize divergent views. Turn conflict into consensus. Turn frustration into satisfaction. Strengthen the …
Compiled by Peter/CXO, Wiz4biz 6. Set the Goals, but let Delegated determine the Steps. Allow as much freedom as you can and their discretion, on how the job should be performed. Now that you’ve clearly communicated what you want, let them use their creativity (to grow it) and they may …
Compiled by Peter/CXO Wiz4.biz 3/13 You’re busy and you know you should delegate, but you don’t make the time to train them. Besides, you’re not sure they can do it as good as you. What are the Advantages? Reduce your workload, so you can focus on the things of higher …
Compiled by Peter/CXO Wiz4.biz 3/13 When you meet people who are enthusiastic about their work, aren’t you impressed? As the Manager or Business Owner, use the following to “motivate” your people. 0. Adequately “define” the Goals, when you give them an assignment. Assure that they understand your expectations 1. Give …
Speaking to Convince 02/13 Compiled by Peter/CXO Wiz4.biz 9. Avoid Industry Jargon, if you think it may not be understood. When in doubt, ask a friend – outside the industry – to review for understanding. 10. Explain the Benefits of your proposed solution in terms they can understand. “Get the …
Speaking to Convince 2/13 Compiled by Peter/CXO Wiz4.biz 1. Your Goal: Tell people what you want them to hear, in a way they will understand, in order to get, the response you want. Communicate with clarity & focus, so you have a better chance of getting that response. 2. Analyze …
for your most important Communications by Peter/CXO Wiz4.biz 1/13 1. Purpose & Path. What is your Objective (ie, convey info or a call to action?). Draft your key Ideas. 2. Get additional Input from others – if needed – to provide all relevant info you need to convey what you …